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Online dust complaint form

What is dust?

Dust is fine particles of matter that can travel through the air and deposit on surfaces.

Coarse dust particles can settle on surfaces and cause annoyance/nuisance and reduce amenity. Some dusts are very fine and can be inhaled causing irritation. Some fine dusts can cause health impacts in high concentrations over extended periods.

Dust can be measured by scientific equipment in certain circumstances.

For health information on dusts, please see Department of Health website for further information about health effects of dust.

Reporting dust

DWER generally regulates large industries that are licensed under the Environmental Protection Act 1986. Dust emissions are only regulated under the Environmental Protection Act 1986, if they are of such a magnitude to be considered ‘pollution’ as defined under the Act, or the specific activity generating the dust is a regulated activity (covered by specific environmental protection regulations, or under a License issued under Part V of the Act).

DWER generally regulates large industries that are licensed under the Environmental Protection Act 1986. You can access the Departments license premises here.

Nuisance dust from non-licensed premises is not regulated by DWER. Dust emissions generated from activities such as land development sites, commercial activities and light industry, woodworking, grinding, roads, trotting tracks, extractive industries involving sand or gravel extraction are generally managed by local governments.

You can contact your local government on the following link LGA contacts.

If you impacted by dust pollution from a licensed facility, then you can report it to Pollution Watch Hotline by calling our 24-hour pollution hotline on 1300 784 782 or submitting an online form.

When investigating a dust complaint, the Department considers the:

  • amount of dust being emitted
  • duration and rate of emission and the dust's characteristics and qualities
  • Sensitivity of the environment into which the dust is being emitted and;
  • the impact the dust emission has caused.

Often tracking the source of dust can be difficult so evidence such as photos and video footage can be useful. If you are regularly impacted by dust from a known source it is recommended that you keep a diary to help remember the details of the incidents or report the incident as soon as possible. Note in your diary may include time, date, weather conditions and what you experienced and observed. This will assist any investigation.

Dust Complaint Form